Listing Support Specialist (Mexico)

  • Operations
  • Remote job

Listing Support Specialist (Mexico)

Job description

Sunroom is a property-tech startup, headquartered in central Austin. At Sunroom we are responsible for leasing thousands of homes and apartments. We've created a platform that enables renters to self-tour properties and apply inside our app.

We believe that renting a home should be as easy as booking a hotel. We're on a mission to reinvent leasing and to empower renters. Sunroom was started by the Favor founders Ben & Zac. Their last company, Favor had 50,000 delivery drivers at the time it was sold to HEB Grocery. You'll be joining a super talented, motivated and fun team, looking to change the game for renters!

Get in the know:

  • Last March, Sunroom raised millions of dollars to grow across Texas - over $11 million from top-tier investors including NextGen, Gigafund, Draper Associates & Founders Fund. Our investors have also backed the likes of SpaceX, Tesla, and Facebook. PR Here.

  • Renters love our 5-Star iPhone app. In fact, thousands of renters use us in Austin, Dallas, Houston and San Antonio. And we’re expanding to more cities soon.

Our ideal Listing Support Specialist ensures that all property listing information is accurate when listings are displayed for renters, provides real-time support to Field Operations Specialists to assist in setting up properties for rent and helps our teams in account management and Renter Support, to ensure successful renter tours.

This position will work remotely from Mexico on a permanent basis.

What you'll do:

  • Property Postings and Updates: You’ll assist with posting our Partners’ properties on various external websites for promotion, and verify that details are accurate. Once properties are rented, you will help to remove them from online marketing platforms.

  • Field Operations Support: You'll provide information and manage logistics for Field Operations teams who help setup our properties to get ready to go to market. 


  • Full-Time: We're looking for candidates who will be willing to work full-time, 5-6 days a week (schedule TBD), including at least one weekend day.

  • Afternoons and Early Evenings: Weekday work hours will be approximately 9 am CST - 6 pm CST, and weekend hours will be flexible.

  • Comfortable Working Virtually: You have worked virtually before and are very reliable when working alone from home.

  • Bilingual: You are bilingual, fluent in both Spanish and English. We also require great written English communication skills.

  • Tech-Savvy: You are comfortable using and learning new technology. We have developed world-class proprietary software, with many automated processes to help you do your work efficiently! You are used to having multiple applications and windows open while you work.

  • Highly Organized: You are highly organized, and able to track multiple moving pieces at once, in a high-volume environment.

  • Follow-Through: You have a strong practice of follow-through, and take the actions that you say you will.

  • Adept Communicator: You are at ease communicating with renters and owners, whether via phone, email or text. You’re comfortable picking up the phone when needed.

  • You are excited to be part of a whole new way to rent homes, and want to grow with an awesome company!


  • Real Estate or Sales Experience: Experience with apartment or house leasing is a bonus!

  • Education: Completion of an accredited, four-year degree is preferred but not required.

Why you'll love working here:

  • Innovative Company: You'll be joining a small but growing team, at an extremely innovative company that is changing the real estate market. You'll work with creative leaders with a proven track record of creating successful companies and there is opportunity to grow with the company!

  • Supportive Team: We have an amazing team to help train you and support you as you advance.

  • Modern technology: We've developed software & CRM systems to deliver the best client experience. We're building tools from the ground up to make your job easier and more efficient.

  • New School Real Estate: Awesome work environment at a company with an inspiring vision. With an expanding customer and partner base, you will be part of the new era of apartment and home leasing!

  • Growth Opportunities: We are expanding our teams quickly and are going to hire from within as we grow!

  • Diversity: Sunroom Rentals values inclusion and diversity, and is committed to building a diverse workforce.